If there is a dispute about whether or not your landlord has acted in accordance with the Section 20 consultation process, where required to do so, the matter can be referred to the First-tier Tribunal (Property Chamber) for a determination. Please note that dispensation from the consultation process can be granted retrospectively by the Tribunal.
In cases where the landlord is not required to use the consultation process you still retain the right to challenge the costs if you feel they are unreasonable.
You may require the services of a solicitor, a surveyor or a managing agent.
More information you might find useful:
- Section 20 Consultation for Private Landlords, Resident Management Companies and their Agents
- Section 20 Consultation for Council and other public sector landlords
- Application to the First-tier Tribunal (Property Chamber)
- Application Form – Application for a Determination of Liability to Pay and Reasonableness of Service Charges
- I am in dispute with my landlord but I do not want to go to Court or Tribunal. Is there an alternative?
- More Frequently Asked Questions on Section 20 Consultation
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