I recently put double glazed windows in my flat with my landlord’s consent. I have now received a bill for window replacement in my block. Do I have to pay?

When consent was granted to replace your windows, the terms of the consent may have contained an exemption from the cost of future window replacement or an agreement that you would pay a reduced contribution.

If no such agreement was reached you should refer to the terms of your lease to establish whether you have to pay for window replacement.

More information you might find useful:

• Service Charges and other issues
• Resolutions for service charge disputes
• Section 20 Consultation
• More Frequently Asked Questions on Service Charges

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